Protecting your information is part of how we protect your projects

1. Information we collect

We collect information directly from you when you complete a form, request a consultation, subscribe to updates, or collaborate with our team. Depending on the interaction, this may include:

• Identity and contact details such as name, email address, phone number, and company affiliation.
• Project information including facility type, budget range, schedule expectations, and stakeholder lists.
• Communications, notes, and supporting documents you choose to share with us during discovery or delivery.
• Technical data such as IP address and browser characteristics captured through standard web analytics.

2. How we use your information

We use the information we collect to:

• Respond to inquiries, schedule consultations, and prepare tailored proposals.
• Deliver, manage, and improve our owner's representation and advisory services.
• Send project updates, industry insights, or event invitations when you opt in.
• Maintain administrative records, comply with contractual obligations, and meet legal requirements.

We do not sell or rent your personal information.

3. When we share information

We share personal information only when necessary to support your project or operate our business. Examples include:

• Engaging trusted consultants, legal advisors, or technology partners who assist with project delivery or business operations. These partners are bound by confidentiality commitments and may only use the information for the services they provide.
• Complying with applicable laws, responding to lawful requests, or enforcing our agreements and policies.
• Completing a merger, acquisition, financing, or sale of assets—only to the extent the transaction requires relevant information to proceed responsibly.

4. Data security

We implement administrative, technical, and physical safeguards designed to protect the information we hold. These precautions include access controls, encryption for sensitive systems, secure file transfer protocols, and employee training. While no security program can eliminate risk entirely, we continually assess and refine our controls to stay ahead of evolving threats.

5. Data retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy—including delivering services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements. When data is no longer needed, we securely delete or anonymize it.

6. Your choices and rights

You may request the following at any time:

• Access to the personal information we hold about you.
• Corrections to inaccurate or incomplete information.
• Deletion of information when we no longer need it, subject to legal or contractual requirements.
• Updates to your communication preferences or withdrawal of marketing consent.

To exercise these rights, email privacy@landmarklogix.com. We may need to verify your identity before completing certain requests.

7. International visitors

Landmark Logix operates in the United States. If you access our services from outside the U.S., you acknowledge that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our partners operate. We take steps to ensure cross-border transfers comply with applicable data-protection requirements.

8. Policy updates

We may update this Privacy Policy to reflect regulatory changes, industry best practices, or improvements to our services. When updates occur, we will revise the “Last updated” date above. Material changes will be communicated through our website or directly to affected contacts.

9. Contact us

Questions or concerns? Email privacy@landmarklogix.com or call (202) 643-5467. We aim to respond within one business day.